# At the Hotel Conversation: Hotel problems and solutions

https://www.youtube.com/watch?v=K60_2LmazwY
Translation: th

[00:01] [Music]

[00:05] at the hotel conversations part three

[00:15] [Music]

[00:17] hi madam

[00:19] how can i help you

[00:21] hi i want to check out

[00:24] i have an urgent meeting back then

[00:26] that's why i check out late

[00:29] just charge it to my bill

[00:31] that's okay madam

[00:34] you're only about 40 minutes late that's

[00:37] no problem

[00:38] really

[00:40] the other hotel i stayed at charged me

[00:43] for only 15 minutes late check out

[00:47] [Music]

[00:48] [Applause]

[00:51] well the hotel isn't booked for this day

[00:54] so it's not a problem

[00:56] how was everything

[00:59] everything was great

[01:01] but i broke your shampoo bottle last

[01:03] night

[01:06] the floor was too wet and the slippers

[01:08] made me flipped

[01:14] i'm really sorry about that

[01:17] did you get hurt

[01:19] i'm all right

[01:21] just a little aching at the back

[01:23] i see

[01:25] could you wait for a minute

[01:27] i'll call the room attendant to check

[01:29] the room

[01:31] that's okay i am not in a hurry

[01:34] in the meantime please rest on the sofa

[01:37] in the lobby over there

[01:42] we'll serve you some tea

[01:44] thanks

[01:46] [Music]

[01:52] the room attendant has finished checking

[01:55] could you come to the receptionist's

[01:57] desk please

[01:59] sure

[02:03] is everything okay

[02:05] not really

[02:07] the room attendant checked and she said

[02:09] that without the broken shampoo bottle

[02:13] the slipper also will get damaged

[02:16] and as the check you also drank one coke

[02:19] and three bottles of water

[02:22] all right

[02:23] the other night when i got drunk i

[02:25] totally forgot about it

[02:28] sorry just charge it to my bill

[02:32] thank you meta

[02:36] so it will be fifty dollars for a

[02:38] shampoo bottle five dollars each for

[02:41] coca and water

[02:44] for the slippers because of its quality

[02:47] will not charge them in your bill

[02:50] that's great thank you

[02:53] you've stayed here for three nights so

[02:56] your total bill will be

[02:58] 833 dollars

[03:00] you can check the bill for details right

[03:02] here thanks i'll pay it by card

[03:07] here you are

[03:10] please sign your name here madam

[03:15] okay

[03:17] ah one last thing

[03:19] could i stay in the lobby until 2 pm

[03:23] my flight will leave at 4 pm that's why

[03:26] no problem at all ma'am

[03:29] thanks

[03:30] you are welcome madam

[03:33] [Music]

[03:42] anna are you there

[03:44] i'm here room

[03:47] 413 has just checked out

[03:50] call janice and clean the room

[03:52] got it

[03:56] give me five minutes

[03:59] i need to finish this sandwich first

[04:02] why do you always eat during the working

[04:04] hour like that janice

[04:07] i have nothing to do with that

[04:10] my belly is just

[04:12] really easy to get hungry

[04:14] i heard that last week there was really

[04:17] a in the room that you were

[04:19] cleaning

[04:20] that's true

[04:22] covered by a blanket

[04:24] [Music]

[04:27] that was terrible

[04:29] why do you need to bring it up when i'm

[04:31] eating like that

[04:34] sorry a thought just came to me

[04:37] but one more question did you eat before

[04:41] cleaning that room

[04:43] yes i did

[04:45] i vomited right after smelling it

[04:49] happy

[04:53] now could you please let me finish this

[04:56] sandwich

[04:57] yeah of course

[05:00] i mean after working at this job for a

[05:03] time like me

[05:04] those kinds of things would be nothing

[05:06] to you

[05:08] really

[05:10] were you suffering from lots of stuff

[05:13] of course i was

[05:15] you've just been a room attendant for

[05:17] one year

[05:19] but it's five years for me

[05:21] those thing like that is nothing

[05:24] with the smell from a dead five-day body

[05:29] oh my goodness

[05:32] yeah this was a suicide

[05:35] we only knew when we figured out this

[05:37] man hadn't used any service

[05:40] or had any action in five days

[05:44] and i was the first one who entered that

[05:46] room

[05:48] and it was

[05:49] what can i say

[05:51] right

[05:52] and i had been obsessed with it for

[05:55] almost two months

[05:57] i couldn't eat anything or get a good

[06:00] sleep

[06:01] how could you get through a time like

[06:03] that

[06:05] everyone needs to move on you know

[06:08] i went to a therapist

[06:10] twice a week for four months

[06:17] and just tried my best to face the fear

[06:21] and are you braver now

[06:24] of course i am

[06:26] i mean it's easier for me when facing

[06:28] circumstances like that

[06:31] i guess when i do this job i should get

[06:34] ready for anything that could happen

[06:36] and be stronger

[06:39] that's true

[06:40] now finish your sandwich

[06:43] we're running out of time

[06:45] [Music]

[06:56] welcome to the balance hotel

[06:59] how may i help you

[07:01] a good evening

[07:02] i want to get a room please

[07:05] have you had a reservation yet

[07:08] no i haven't

[07:10] what type of room do you want sir

[07:13] a standard room would be enough

[07:16] i see and how long will you be staying

[07:19] here

[07:20] only one night

[07:22] can i have your id card please

[07:25] here

[07:29] sir could you please take off your mask

[07:31] so

[07:32] i can identify you

[07:34] oh sorry i forgot

[07:38] sir and your hat please

[07:41] you are a really careful person aren't

[07:44] you

[07:45] i'm really sorry for this inconvenience

[07:49] i understand it's just your job

[07:52] i look different from this id card right

[07:55] it has been seven years

[07:58] still i can see some things on your face

[08:01] are the same here

[08:03] so i'll keep your id and the payment

[08:05] will be processed after you check out

[08:10] your room is

[08:12] 1304 on the 13th floor here's your key

[08:17] if you have any problem just dial number

[08:20] nine

[08:22] thank you have a great night

[08:25] have a great night sir

[08:32] police please come here hurry we have a

[08:36] wanted criminal

[08:38] slow down

[08:40] where are you now and who are they

[08:43] and how many people do they have

[08:46] i'm a receptionist at the balance hotel

[08:50] there's only one man

[08:51] the one who's been wanted for killing a

[08:53] young lady on the street two weeks ago

[08:57] he got to his room now but i'm really

[09:00] afraid if he does something bad

[09:03] got it we'll come right away

[09:06] and please

[09:07] don't use the alarm

[09:09] that will make him run away

[09:11] of course

[09:13] we won't don't worry

[09:19] [Music]

[09:21] where's that man

[09:23] on the 13th floor

[09:25] there's no guests on this floor or the

[09:28] two floors around

[09:30] you're doing great

[09:31] now

[09:32] show me his face

[09:34] we need to check on that

[09:36] yes the cctv captured his face

[09:40] right here

[09:41] he gave me his id card but it was

[09:44] totally different from his face

[09:47] this is the id card that he gave me do

[09:50] you think that's him

[09:52] it's not clear enough but i think so

[09:56] the body looks alike and suspicious

[09:59] enough

[10:00] who would give a receptionist an id card

[10:02] with a totally different face like that

[10:05] right

[10:06] okay let's get this guy

[10:09] here's the key to his room 1304

[10:13] thank you but we'll break the door down

[10:16] he's a murderer can't do it in a soft

[10:19] way

[10:23] on my count one

[10:25] two

[10:26] three

[10:28] stand still

[10:30] this is the police and you're being

[10:32] arrested

[10:34] oh

[10:35] what's happening here

[10:37] you're being arrested for killing a

[10:39] young woman

[10:40] two weeks ago

[10:42] from now on

[10:44] anything you say or do can be used as

[10:46] evidence against you in court

[10:49] damn it

[10:50] who has reported me

[10:52] the reception is right

[10:54] and now we're going to charge you with

[10:56] threatening crime

[10:58] if you say any word about it

[11:01] [Music]

[11:06] well done young lady

[11:08] i'll remember your face

[11:11] wait for me

[11:13] ha

[11:15] [Music]

[11:30] you