Product managers, business decision-makers, and tech enthusiasts interested in understanding AI implementation in digital products.
AI in products isn't magic; understanding its architecture is key for product managers and decision-makers to know what's possible and make better business choices.
We will explore three common AI architectures: recommendation systems, language model applications like ChatGPT, and agent support systems.
Recommendation systems, common in e-commerce, rely on collecting user interactions and contextual data to suggest relevant products.
These models find similar users, analyze products, and decide what and when to show, prioritizing speed through pre-calculation.
AI can assist customer support agents by analyzing user issues, sentiment, and context to suggest solutions, speeding up work and ensuring consistency.
Applications using language models help teachers create courses by transforming teacher input into detailed prompts for AI like ChatGPT.
The intermediate layer that communicates with AI models is as important as the model itself, ensuring quality and predictable results in a specific format.